All posts on November, 2016


Hacking

Russia’s Fancy Bear Attacks Microsoft, Adobe as Election Nears

Microsoft earlier this week said it had fallen victim to “Strontium,” its code name for the Russian hacking group also known as “Fancy Bear,” which has been linked to recent attacks on Democratic Party systems. The group launched a spear phishing attack that targeted vulnerabilities in both the Windows operating system and Adobe Flash, according to Microsoft EVP Terry Myerson.

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Exclusives

AvePoint CEO TJ Jiang: Innovation Through Collaboration

The latest CRM trends “are part of the whole movement toward digitization of the workforce,” said AvePoint CEO TJ Jiang. “We see much more integration and automation in the CRM space. We’ve been working, for instance, to digitize a social welfare organization, where caseworkers will go in the field to service underprivileged children. … Historically, it’s all been paper-based.”

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Vendors

Microsoft Rebrands

Microsoft recently rebranded its business software offerings and the effect largely has been positive. Still, it must be emphasized that the cumulative effect of the deck chairs moved in performing the exercise remains to be seen. One of the effects is surely that all of the ERP and CRM solutions now are offered online, as the “Dynamics 365” moniker implies.

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Tablets

Lenovo’s Yoga Book Aims for Top Shelf

Lenovo’s recently unveiled 2-in-1, the Yoga Book, is available in Android Marshmallow and Windows 10 Home versions. Reviews have been mixed, with some praising its look and feel, but some considering its capabilities not up to scratch. Its Intel Atom processor doesn’t provide enough power for a workhorse device, they’ve argued. The Android version costs $500 and the Windows version goes for $550.

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Wall Street

Amazon Builds Fulfillment Centers, Investors Grouse

Amazon shares closed at $785.14 on Monday, having failed to rebound from last week’s slide. The company’s stock had closed at $818.36 last Thursday, just before the company reported third-quarter earnings that unpleasantly surprised Wall Street. Its share price dove $40-plus on Friday. Amazon’s net income rose 52 cents a share, in the quarter, but analysts had expected 78 cents a share.

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Tech Law

Tech Industry Lambasts New FCC Privacy Rules

The U.S. FCC last week adopted privacy rules for both wired and wireless broadband ISPs aimed at giving consumers greater control over their data, more privacy, and stronger security safeguards for that data. The rules implement Section 222 of the Communications Act. They establish a framework of customer consent required for ISPs to use and share their customers’ personal information.

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Trends

Many Customers Aren’t on Board With Self-Service Trend

Enterprises have been warming to digital transformation, but it’s crucial that they maintain a human element in their customer interactions, according to a study Verint published last week. Researchers surveyed more than 24,000 consumers and 1,000 businesses across 12 countries for the study. Organizations have to balance digital and human customer engagement to thrive and survive.

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Emerging Tech

MIT’s Nightmare Machine Churns Out AI-Generated Horror

In honor of Halloween, researchers at the Massachusetts Institute of Technology Media Lab launched the Nightmare Machine website, which allows visitors to vote on AI-generated horror images created via an open source deep neural network algorithm developed last year. Scientists from the Australian Commonwealth Scientific and Industrial Research Organization collaborated on the project.

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